Shipping policy

All orders are fulfilled from our distribution center located in Long Beach, CA. Please allow up to 5 business days for your order to be fulfilled and account for shipping transit time by carrier. Once your order is shipped, you will receive an automated email with tracking information. If you have any questions regarding your order, please reach out to our customer service department and our team will be happy to assist you. 

MADE-TO-ORDER SHIPPING:
Please note that some of our products may be listed as "Made-to-Order". We encourage you to read our product descriptions thoroughly to determine if the item you are purchasing is considered "Made-to-Order". Please be aware that items considered Made-to-Order can take anywhere from 2-3 weeks to produce and ship. Shipping speed is defined by the carrier option selected at checkout and the recipient location. Once your order is ready to be fulfilled, you will receive a shipping notification via email that includes your order tracking information.

PRE-ORDER SHIPPING:
Please note that some of our products may be for sale as a "Pre-Order" item. We encourage you to read our product descriptions thoroughly to determine if the item you are purchasing is considered "Pre-Order". Please be aware that pre-orders can take anywhere from 2-4 weeks to be fulfilled once the pre-order window concludes. Once your order is ready to be fulfilled, you will receive a shipping notification via email that includes your order tracking information.

GENERAL SHIPPING:
If you purchase an in-stock item, you will receive an email notification with tracking information when your order ships. Orders typically ship within 1-3 business days from placing your order. Ship transit time is dependent on your selection of ship method, carrier and your location for delivery.

Any questions regarding your order, please reach out to our customer service team in the contact section